TERMS & CONDITIONS

Please read these Terms & Conditions carefully before using www.janasya.com ("Website" or "Site").

By accessing, browsing, registering, or purchasing products from the Website, you agree to be legally bound by these Terms & Conditions, along with our Privacy Policy, Return & Refund Policy, and any other applicable policies published on the Website from time to time.

Throughout these Terms, the words “Janasya”, "company", “we”, “our”, or “us” refer to Janasya and its operated platforms. The terms “you”, “your”, or “user” refer to any individual accessing or using the website.

If you do not agree with these Terms & Conditions, you are advised not to use this Website.

DESCRIPTION OF SERVICES

Janasya provides users access to fashion and lifestyle products, including ethnic wear, western wear, apparel, accessories, and related products available for purchase through the Website.

Product availability, pricing, offers, and services may change without prior notice.

WEBSITE AVAILABILITY

We strive to ensure uninterrupted access to the website. However, due to technical issues, maintenance activities, server downtime, or circumstances beyond our control, the website may occasionally become unavailable.

Janasya reserves the right to modify, suspend, discontinue, or update any feature, product, service, or content on the Website at any time without prior notice.

USER ACCOUNT, PASSWORD & SECURITY

To place orders on Janasya, users may be required to create an account by providing accurate, current, and complete information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You agree to immediately notify Janasya of any unauthorised access or misuse of your account.

Janasya shall not be liable for any loss or damage arising from failure to protect your account credentials.

PRIVACY POLICY

By using the Website, you acknowledge that you have read, understood, and agreed to our Privacy Policy.

The Privacy Policy explains how we collect, use, store, and protect your personal information.

PRODUCT COLORS & DISPLAY

We make every effort to display product colours and images as accurately as possible. However, actual colours may slightly vary depending on your screen settings, device display, and lighting conditions.

ELECTRONIC COMMUNICATIONS

By using this Website or communicating with us electronically, you consent to receive communications from Janasya via email, SMS, WhatsApp, phone calls, or other electronic means.

These communications may include order updates, account notifications, promotional offers, service announcements, and other relevant information.

LICENSE & SITE ACCESS

Janasya grants users a limited, non-transferable, and revocable licence to access and use the Website for personal shopping purposes only.

Users shall not:

• Copy, reproduce, distribute, or exploit Website content for commercial purposes
• Use automated systems such as bots, scraping tools, or data extraction methods
• Upload harmful software, viruses, or malicious code
• Attempt unauthorized access to the Website or servers
• Use the Website in any unlawful or fraudulent manner

Any unauthorised use may result in termination of access and legal action.

PRICING & PRODUCT INFORMATION

Janasya strives to provide accurate product descriptions, pricing, availability, and other information on the website.

However, typographical errors, pricing inaccuracies, or technical issues may occasionally occur. In such cases, Janasya reserves the right to cancel or refuse any order placed for incorrectly priced or unavailable products.

If payment has already been processed for a cancelled order, the applicable refund shall be initiated as per the refund policy.

ORDER CANCELLATION

Janasya reserves the right to cancel any order due to product unavailability, pricing errors, suspected fraudulent activity, quality concerns, or incorrect customer information.

Customers may request order cancellation within the cancellation timeline mentioned in the Return & Refund Policy section.

Orders already processed, packed, or shipped may not be eligible for cancellation.

FRAUDULENT OR SUSPICIOUS TRANSACTIONS

Janasya reserves the right to monitor transactions and user accounts for suspicious, fraudulent, abusive, or unauthorised activity.

Accounts or orders identified as fraudulent may be suspended, cancelled, or blocked without prior notice.

Janasya also reserves the right to initiate legal action under applicable laws if required.

PAYMENT & CREDIT CARD DETAILS

Users agree to provide accurate and valid payment details while placing orders.

You confirm that any payment method used for transactions belongs to you or is lawfully authorised for use.

Janasya shall not be responsible for any fraudulent transactions arising due to unauthorised use of payment methods.

CASH ON DELIVERY (COD)

Cash on Delivery (COD) is available only on selected PIN codes across India.

COD availability may vary based on product category, order value, location, or internal risk assessment.

Janasya reserves the right to disable COD for certain users, products, or locations without prior notice.

DISCLAIMER OF WARRANTIES

All products, services, and website content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Janasya does not guarantee uninterrupted access, error-free functionality, or complete accuracy of website information at all times.

Users acknowledge that use of the Website and purchase of products are at their own discretion and risk.

LIMITATION OF LIABILITY

Janasya shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Website, delay in services, product usage, or inability to access the website.

This includes loss of profits, data, goodwill, opportunities, or any other intangible losses.

TRADEMARKS & INTELLECTUAL PROPERTY

All content available on the Website, including logos, product images, graphics, text, videos, trademarks, designs, and creative assets, is the intellectual property of Janasya and is protected under applicable laws.

Users are prohibited from copying, reproducing, modifying, distributing, or commercially using any website content without prior written permission from Janasya.

GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this Website shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.

CONTACT US

For any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: care@janasya.com